Premium (60 Min Audio/Video)

£99.00

This coaching package includes 1 x 60 minute one to one coaching via audio/video call using Skype & 1 week of e-mail support.

This service is ideal for you if:

 

  • In need of some creative support and/or guidance but need help identifying what help you need.
  • Have limited mobility, work from home or live far far away from the UK in need of some support!

 

You will have my undivided attention for 1 hour via audio or video (your choice) – receiving creative coaching from the comfort of your own home.

After the session is done, you will have me on board in the e-mails for a following 7 working days, so feel free to ask any other questions you may have forgotten to ask during the consultation!

You will receive up to 2 email responses per day for those 7 days afterward, so you won’t have to cram everything into one gigantic e-mail.

Upon purchase, you will be taken to the booking page where you can choose an available date and time for your one to one session.

IMPORTANT: Make note of your order number – you will need this to book your time slot after the payment! 

 

 

Product Description

FAQ

 

1. What is included within this service?

This service includes a free 15 minute consultation so I can get a clearer picture of your wants & needs before we begin the hour consultation.

A 60 minute audio or video call (both conducted via Skype). It is entirely up to you whether you prefer an audio or video service; I want you to feel completely comfortable.

You will also receive a customised plan based on the consultation with observations and actionable steps to take going forward.

In addition to all of this, you will also receive e-mail support for 7 days starting from the day of the one to one session.

 

2. What can you help me with specifically?

I am most knowledgeable about aspects of visual art & design as it pertains to business, emotion and tech/software support. I would urge you to contact me here first – with details of the support required, so I can assess whether or not I am able to help you. If I’m not the right fit, I can do my best to point you in the direction of someone who may be better suited.

 

3. How do I arrange a time slot?

Once you’ve made your payment, you will be taken to the booking page to select a time and date for your session.

4. How long do I have to arrange a time after payment?

Once you’ve made your payment, select your preferred time and date for the session as soon as you’ve paid. Please select a slot within a 4 week time frame. If no slot is created, the token will expire after 30 calendar days.

This is to prevent a backlog and keep everything running in an organised and timely manner.

 

5. Is this service refundable?

This service is non refundable due to the extensive preparation needed and time consumptive nature of the service.

 

6. What if I decide I want to add on a video/audio session? 

If you would like to upgrade this service to a deluxe package, you will be asked to pay the difference to add the extra 2 coaching sessions.

 

7. What are your working hours?

My working hours are Flexible.

If there are any holidays or times when I will be unavailable – this will all be displayed at the bottom of the coaching page at least a week in advance.

 

8. Is Skype the only audio/video calling service available?

Currently yes – however, if you are having extreme difficulty for any reason with Skype – let me know and we can arrange an alternative method, no worries.

 

9. Will calls be recorded?

It may be required for me to record calls for customisation of follow up plans and support, but this is only with your permission.

 

10. Can I re-arrange my slot?

Sometimes things happen – totally get it. If you realise you can no longer honour the session – please provide 12 hours notice. Get in touch (email: hey@kei-maye.co.uk) to re-arrange an alternative date before the expiration date (30 calendar days) from the day of purchase.

This service is non refundable and cannot be cancelled, only re-arranged with reasonable notice.

 

 

 

 

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